Video Series

top of page

Search

5 Warning Signs Your Client May Leave—And How to Catch Them Early

5 Warning Signs Your Client May Leave—And How to Catch Them Early

5 Warning Signs Your Client May Leave—And How to Catch Them Early

Marc Pierce, CEO, STAMP

Oct 25, 20242 min read

CEO Perspectives:Top 5 Reasons Companies Overlook Retention

CEO Perspectives:Top 5 Reasons Companies Overlook Retention

CEO Perspectives:Top 5 Reasons Companies Overlook Retention

Marc Pierce, CEO, STAMP

Oct 11, 20241 min read

Why Emotions Matter In B2B: Leveraging Sentiment Analysis To Reduce Churn & Build Stronger Relationships

Why Emotions Matter In B2B: Leveraging Sentiment Analysis To Reduce Churn & Build Stronger Relationships

Why Emotions Matter In B2B: Leveraging Sentiment Analysis To Reduce Churn & Build Stronger Relationships

Marc Pierce, CEO, STAMP

Oct 3, 20241 min read

Creating A Churn Prevention Culture: It's Everyone's Responsibility

Creating A Churn Prevention Culture: It's Everyone's Responsibility

Creating A Churn Prevention Culture: It's Everyone's Responsibility

Marc Pierce, CEO, STAMP

Sep 25, 20241 min read

How Much Should You Spend To Retain A Customer

How Much Should You Spend To Retain A Customer

How Much Should You Spend To Retain A Customer

Marc Pierce, CEO, STAMP

Sep 19, 20242 min read

Retaining Customers In An Economic Downturn

Retaining Customers In An Economic Downturn

Retaining Customers In An Economic Downturn

Marc Pierce, CEO, STAMP

Sep 12, 20241 min read

Empowering Account Managers With Objective Client Feedback

Empowering Account Managers With Objective Client Feedback

Empowering Account Managers With Objective Client Feedback

Marc Pierce, CEO, STAMP

Sep 4, 20241 min read

Understanding Employee Retention: How To Keep Your Best Employees

Understanding Employee Retention: How To Keep Your Best Employees

Understanding Employee Retention: How To Keep Your Best Employees

Marc Pierce, CEO, STAMP

Aug 27, 20241 min read

Flaws In The Net Promoter Score: Part 2 of 2

Flaws In The Net Promoter Score: Part 2 of 2

Flaws In The Net Promoter Score: Part 2 of 2

Marc Pierce, CEO, STAMP

Aug 21, 20241 min read

Flaws In The Net Promoter Score: Part 1 of 2

Flaws In The Net Promoter Score: Part 1 of 2

Flaws In The Net Promoter Score: Part 1 of 2

Marc Pierce, CEO, STAMP

Aug 21, 20241 min read

Net Vs. Actual Retention

Net Vs. Actual Retention

Net Vs. Actual Retention

Marc Pierce, CEO, STAMP

Aug 6, 20241 min read

Don't Let Customer Churn Be Your Silent Profit Killer

Don't Let Customer Churn Be Your Silent Profit Killer

Don't Let Customer Churn Be Your Silent Profit Killer

Marc Pierce, CEO, STAMP

Aug 6, 20241 min read

bottom of page