February 20, 2019

When you sign on to use STAMP our team of highly experienced customer success managers will guide you through the STAMP cycle.

Watch How STAMP Works

  1. PREPARE - First, we identify which customer segments you want to assess and why

  2. ASSESS - Next, we help you develo...

February 19, 2019

Watch this video how STAMP visualizes data in real time, starting with a summary dashboard across your customer base, while enabling drill down to each and every client. STAMP also provides comparative analytics by contact, company, and account manager to see who is th...

February 18, 2019

Watch this video how STAMP visualizes data in real time, starting with a summary dashboard across your customer base, while enabling drill down to each and every client.  STAMP also provides comparative analytics by contact, company, and account manager to see who is t...

February 17, 2019

When it comes to understanding how well you are delivering on your customer's needs, most companies do 3 things:

  1. Nothing at all

  2. Rely on feedback from sales and account managers, which can be biased or inconsistent

  3. Use traditional qualitative or quantitativ...

February 16, 2019

Are you seeing a gap between your Net Promoter Score (NPS) and your actual business performance? Do you believe you understand your business customers’ or consumers’ feelings toward your company, but still see high churn rates?  You’re not alone. Increasingly, organiza...

February 15, 2019

Market research trends have shifted with the development of advanced technologies, and the power of data analysis is driving a new level of customer service. You no-longer need large data pools to get transformational insights from digital tools.

Deep dives into custome...

February 14, 2019

How do you measure success for each of your account managers? If you’re like most companies, you likely rely heavily on account retention statistics, supervisor feedback, or simply a lack of customer complaints. While these measures provide some level of insight, they...

February 13, 2019

We live in a time when employee loyalty often feels fleeting. In Gallup’s 2017 State of the American Workplace report, it’s estimated that “more than half of employees (51%) say they are actively looking for a different job or watching for opportunities.” What would ha...

February 12, 2019

Imagine being able to measure performance scores on key categories of customer needs and from multiple perspectives.  STAMP allows you to systematically determine how well you are delivering on what is most important to your customers, so you can create action plans fo...

November 13, 2018

We live in a time when employee loyalty often feels fleeting.  In Gallup’s 2017 State of the American Workplacereport, it’s estimated that “more than half of employees (51%) say they are actively looking for a different job or watching for opportunities.”  What would h...

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